{"id":8253,"date":"2020-08-26T23:46:47","date_gmt":"2020-08-26T23:46:47","guid":{"rendered":"https:\/\/www.aeroermo.com\/home\/?p=8253"},"modified":"2020-08-26T23:50:56","modified_gmt":"2020-08-26T23:50:56","slug":"aci-y-amadeus-anuncian-una-asociacion-para-respaldar-el-asq-2020","status":"publish","type":"post","link":"https:\/\/www.aeroermo.com\/home\/aci-y-amadeus-anuncian-una-asociacion-para-respaldar-el-asq-2020\/","title":{"rendered":"ACI y Amadeus anuncian una asociaci\u00f3n para respaldar el ASQ 2020"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8253\" class=\"elementor elementor-8253\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1773b566 elementor-section-boxed elementor-section-height-default elementor-section-height-default 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elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6498717e\" data-id=\"6498717e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12feafcb elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"12feafcb\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ACI y Amadeus anuncian una asociaci\u00f3n para respaldar el ASQ 2020<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c37b89 elementor-widget elementor-widget-image\" data-id=\"3c37b89\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"1024\" height=\"276\" src=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2020\/08\/ACI-Logo-extendido-1024x276.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2020\/08\/ACI-Logo-extendido-1024x276.jpg 1024w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2020\/08\/ACI-Logo-extendido-300x81.jpg 300w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2020\/08\/ACI-Logo-extendido-768x207.jpg 768w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2020\/08\/ACI-Logo-extendido-830x224.jpg 830w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2020\/08\/ACI-Logo-extendido-230x62.jpg 230w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2020\/08\/ACI-Logo-extendido-350x95.jpg 350w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2020\/08\/ACI-Logo-extendido-480x130.jpg 480w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2020\/08\/ACI-Logo-extendido-200x54.jpg 200w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2020\/08\/ACI-Logo-extendido.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d9e4117 elementor-widget elementor-widget-spacer\" data-id=\"7d9e4117\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-682df44 elementor-widget elementor-widget-text-editor\" data-id=\"682df44\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><h5 style=\"text-align: center;\"><strong><em>Los premios ASQ representan el mayor galard\u00f3n posible de la industria por la experiencia del cliente en el aeropuerto<\/em><\/strong><\/h5><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cf7e60 elementor-widget elementor-widget-text-editor\" data-id=\"0cf7e60\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Airports Council International (ACI) World y Amadeus anunciaron hoy una asociaci\u00f3n estrat\u00e9gica para entregar los reconocidos premios Airport Service Quality (ASQ) de este a\u00f1o.<\/p>\n<p>Los premios anuales Airport Service Quality (ASQ) reconocen y recompensan a los mejores aeropuertos del mundo de acuerdo con la Encuesta de salidas ASQ de ACI y la Encuesta de llegadas ASQ. Estos premios son una oportunidad para celebrar el compromiso de los aeropuertos de todo el mundo para mejorar continuamente la experiencia de los pasajeros.<\/p>\n<p>Como empresa global de tecnolog\u00eda de viajes, Amadeus apoya a los aeropuertos en sus operaciones para mejorar la experiencia de viaje de los pasajeros de todo el mundo y esta asociaci\u00f3n llega en un momento en el que nunca ha sido m\u00e1s importante para los aeropuertos escuchar la voz de sus clientes.<\/p>\n<p><em>\u201cLa asociaci\u00f3n con Amadeus mejorar\u00e1 el reconocimiento de los premios ACI ASQ como el programa l\u00edder en el mundo que ayuda a los aeropuertos a brindar la mejor experiencia al cliente para nuestros pasajeros\u201d<\/em>, dijo el director general mundial de ACI, Luis Felipe de Oliveira. <em>\u201cLos premios ASQ representan el mayor reconocimiento posible para los operadores de aeropuertos de todo el mundo en un momento en el que la voz del pasajero debe ser escuchada mientras nuestra industria comienza el largo proceso de recuperaci\u00f3n de la pandemia de COVID-19. Este es solo el comienzo de una asociaci\u00f3n duradera y fruct\u00edfera entre ACI y Amadeus en apoyo de los aeropuertos y el ecosistema de aviaci\u00f3n en general e ilustra la intenci\u00f3n de ACI de trabajar junto con la industria para brindar el desarrollo social y econ\u00f3mico sostenible a las comunidades a las que servimos. Asociaciones como esta son importantes para que la industria avance durante el proceso de recuperaci\u00f3n y m\u00e1s all\u00e1\u201d<\/em>.<\/p>\n<p>Bruno Spada, vicepresidente ejecutivo de TI para aeropuertos de Amadeus, coment\u00f3: <em>\u201cEstamos orgullosos de unirnos a ACI para reconocer los esfuerzos del aeropuerto para mejorar los servicios de pasajeros. En Amadeus nos centramos en ayudar a los aeropuertos a adaptarse r\u00e1pida y din\u00e1micamente a los cambios del mercado y ofrecer La mejor experiencia posible para los pasajeros. Al pensar de manera diferente sobre sus desaf\u00edos \u00fanicos y al implementar tecnolog\u00edas avanzadas, estamos ayudando a los aeropuertos de todo el mundo a abordar las necesidades cambiantes de los pasajeros. Ofrecer viajes seguros, sin estr\u00e9s y sin contacto es vital para que el mundo viaje nuevamente y estos premios ayudar\u00e1n a mostrar algunos de los mejores ejemplos de la industria. Estamos encantados de ser parte del esfuerzo colectivo de la industria para renovarse y recuperarse\u201d<\/em>.<\/p>\n<p>ACI ayuda a cerca de 400 aeropuertos en todo el mundo a gestionar y ofrecer la mejor experiencia a sus clientes, bas\u00e1ndose en una experiencia probada en operaciones aeroportuarias, investigaci\u00f3n de mercados y gesti\u00f3n y entrega de la experiencia del cliente.<\/p>\n<p>El conjunto de soluciones ASQ de ACI proporciona a los aeropuertos un m\u00e9todo integral para responder a las necesidades cambiantes de los pasajeros al ofrecer una vista de 360 grados de la gesti\u00f3n de la experiencia del cliente. Como resultado de la pandemia, los pasajeros demandan nuevas experiencias, servicios y procesos que enfatizan la salud y la higiene y los aeropuertos est\u00e1n adaptando su infraestructura, adoptando nuevas tecnolog\u00edas y optimizando sus procesos para satisfacer mejor estas necesidades.<\/p>\n<p>Los aeropuertos han reconocido que brindar una mejor experiencia al cliente es una herramienta comercial importante en una industria cada vez m\u00e1s competitiva. ASQ es el \u00fanico programa establecido a nivel mundial que proporciona medici\u00f3n objetiva y evaluaci\u00f3n comparativa para los aeropuertos para ayudar a impulsar su desempe\u00f1o.<\/p>\n<p><strong>Prensa ACI World<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-6fa2346d elementor-section-stretched footerpagina animated-fast elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"6fa2346d\" data-element_type=\"section\" id=\"footerpagina\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container 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elementor-size-default\">VISITA NUESTRAS REDES:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2eafdaa5 elementor-section-content-top elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"2eafdaa5\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-75d29a3b\" data-id=\"75d29a3b\" data-element_type=\"column\">\n\t\t\t<div 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