{"id":5738,"date":"2020-01-31T23:28:35","date_gmt":"2020-01-31T23:28:35","guid":{"rendered":"https:\/\/www.aeroermo.com\/home\/?p=5738"},"modified":"2020-01-31T23:29:36","modified_gmt":"2020-01-31T23:29:36","slug":"apex-reconoce-a-latam-airlines-su-esfuerzo-por-mejorar-la-experiencia-de-viaje-de-sus-pasajeros","status":"publish","type":"post","link":"https:\/\/www.aeroermo.com\/home\/apex-reconoce-a-latam-airlines-su-esfuerzo-por-mejorar-la-experiencia-de-viaje-de-sus-pasajeros\/","title":{"rendered":"APEX reconoce a LATAM Airlines su esfuerzo por mejorar la experiencia de viaje de sus pasajeros"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5738\" class=\"elementor elementor-5738 elementor-bc-flex-widget\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element 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class=\"wpmenucart-contents empty-wpmenucart\" style=\"display:none\">&nbsp;<\/a><\/li><\/ul>\t\t<\/nav>\n\t<!--<\/div>-->\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64d6b283 elementor-widget elementor-widget-spacer\" data-id=\"64d6b283\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60579988 elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal\" data-id=\"60579988\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3be12e60\" data-id=\"3be12e60\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a7745d7 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2a7745d7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">APEX reconoce a LATAM Airlines su esfuerzo por mejorar la experiencia de viaje de sus pasajeros<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fbb047c elementor-widget elementor-widget-spacer\" data-id=\"7fbb047c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-331b6cae elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal\" data-id=\"331b6cae\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7a3abf04\" data-id=\"7a3abf04\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-611b9ca4 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"611b9ca4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2019\/11\/Boeing-787-9-de-LATAM-Dreamliner-numero-25-1024x576.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2019\/11\/Boeing-787-9-de-LATAM-Dreamliner-numero-25-1024x576.jpg 1024w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2019\/11\/Boeing-787-9-de-LATAM-Dreamliner-numero-25-300x169.jpg 300w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2019\/11\/Boeing-787-9-de-LATAM-Dreamliner-numero-25-768x432.jpg 768w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2019\/11\/Boeing-787-9-de-LATAM-Dreamliner-numero-25-830x467.jpg 830w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2019\/11\/Boeing-787-9-de-LATAM-Dreamliner-numero-25-230x129.jpg 230w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2019\/11\/Boeing-787-9-de-LATAM-Dreamliner-numero-25-350x197.jpg 350w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2019\/11\/Boeing-787-9-de-LATAM-Dreamliner-numero-25-480x270.jpg 480w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2019\/11\/Boeing-787-9-de-LATAM-Dreamliner-numero-25-200x113.jpg 200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2dc4b5ad\" data-id=\"2dc4b5ad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6aaa554b elementor-widget elementor-widget-text-editor\" data-id=\"6aaa554b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><ul>\n<li>\u201cMejor Servicio de Cabina\u201d y \u201cMejor Servicio de Entretenimiento en vuelo\u201d en Latinoam\u00e9rica fueron los reconocimientos de APEX 2020 para el grupo de aerol\u00edneas, distinciones que se basan en las opiniones de miles de pasajeros.<\/li>\n<li>Desde 2019, LATAM viene trabajando fuertemente en mejorar la experiencia de sus pasajeros mediante varias iniciativas entre las que se encuentra el proyecto de renovaci\u00f3n de cabinas, adem\u00e1s de la recientemente lanzada Premium Economy.<\/li>\n<\/ul>\n<p>\u201cMejor Servicio de Cabina\u201d y \u201cMejor Servicio de Entretenimiento a bordo\u201d en Latinoam\u00e9rica fueron los dos premios APEX Passenger Choice con los que se reconoce el trabajo hecho por LATAM Airlines Group en experiencia de viaje. Cabe destacar que, en 2019, la compa\u00f1\u00eda anunci\u00f3 un proceso de transformaci\u00f3n de la experiencia de viaje de sus pasajeros, con una inversi\u00f3n que supera los US$500 millones.<\/p>\n<p>APEX es una organizaci\u00f3n sin fines de lucro que hace 40 a\u00f1os eval\u00faa y ayuda a mejorar la experiencia a\u00e9rea desde el dise\u00f1o, construcci\u00f3n e instalaci\u00f3n de sistemas de asientos, entretenimiento y comunicaciones, y salones en los aeropuertos, entre otros.<\/p>\n<p>Las puntuaciones APEX sobre aerol\u00edneas clasifican la experiencia a bordo bas\u00e1ndose en comentarios de miles de pasajeros evaluados de forma independiente. La conferencia APEX TECH, realizada en Los \u00c1ngeles, Estados Unidos, cont\u00f3 con la presencia del CEO de APEX, Joe Leader; y de Juan Ordo\u00f1ez, Director de Servicio a Bordo, LATAM Airlines Group.<\/p>\n<p>\u201cEstos premios son un reconocimiento directo de los pasajeros, a las tripulaciones que atienden a los millones de pasajeros al a\u00f1o. Para que se hagan una idea, cada minuto en alguna parte del mundo sale un vuelo LATAM. Y\u00a0 nos confirman que estamos bien enfocados\u00a0 en mejorar en la experiencia de nuestros pasajeros Recientemente, lanzamos nuestra nueva cabina Premium Economy, un tipo de servicio que estar\u00e1 disponible en todos nuestros vuelos operados por aeronaves de pasillo \u00fanico. Hoy, podemos decir que no hay ninguna otra l\u00ednea a\u00e9rea en la regi\u00f3n que ofrezca tantas opciones en cabina como LATAM\u201d, dijo Juan Ordo\u00f1ez, Director de Servicio a Bordo, LATAM Airlines Group.<\/p>\n<p>En tanto, el CEO de APEX, Joe Leader, se\u00f1al\u00f3 que \u201cla inversi\u00f3n continua de LATAM en experiencia al pasajero ha sido reconocida por sus clientes a trav\u00e9s de los m\u00e1s de 1,2 millones de votos verificados, validados y certificados independientemente por APEX. El trabajo hecho por el equipo de LATAM para avanzar en su experiencia de vuelo ha sido profundamente valorado por sus clientes y por toda la industria\u201d.<\/p>\n<p><strong>Prensa LATAM<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-64369001 elementor-section-stretched footerpagina animated-fast elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"64369001\" data-element_type=\"section\" id=\"footerpagina\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-204b1ced\" data-id=\"204b1ced\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-639f9caf elementor-widget elementor-widget-spacer\" data-id=\"639f9caf\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6975e680 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6975e680\" data-element_type=\"widget\" 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data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33f584c elementor-widget elementor-widget-text-editor\" data-id=\"33f584c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Calle 24B #74-27,<br \/><span style=\"color: #0095d9;\">Bogot\u00e1 \u2013 Colombia<br \/>Tel\u00e9fono:<\/span><br \/>+57 1 4672353<br \/><span style=\"color: #0095d9;\">M\u00f3vil:<\/span><br \/>311 5104038 \/ USA: +1 305 7717007<br \/>Email: info<span style=\"color: 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elementor-element-274ea855 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"274ea855\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">men\u00fa:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-67174449 elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"67174449\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div 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elementor-size-default\">VISITA NUESTRAS REDES:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-73195c0 elementor-section-content-top elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"73195c0\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3c8f058f\" data-id=\"3c8f058f\" data-element_type=\"column\">\n\t\t\t<div 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