{"id":50030,"date":"2025-04-22T02:57:34","date_gmt":"2025-04-22T02:57:34","guid":{"rendered":"https:\/\/www.aeroermo.com\/home\/?p=50030"},"modified":"2025-04-22T02:58:06","modified_gmt":"2025-04-22T02:58:06","slug":"arajet-capacita-a-sus-lideres-de-servicio-al-cliente-junto-a-travelgali-y-open-doors-organization","status":"publish","type":"post","link":"https:\/\/www.aeroermo.com\/home\/arajet-capacita-a-sus-lideres-de-servicio-al-cliente-junto-a-travelgali-y-open-doors-organization\/","title":{"rendered":"Arajet capacita a sus l\u00edderes de Servicio al Cliente junto a Travelgali y Open Doors Organization"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"50030\" class=\"elementor elementor-50030\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5618137d 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class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Arajet capacita a sus l\u00edderes de Servicio al Cliente junto a Travelgali y Open Doors Organization<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bd944fd elementor-invisible elementor-widget elementor-widget-image\" data-id=\"2bd944fd\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"600\" src=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-2.jpeg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-2.jpeg 800w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-2-300x225.jpeg 300w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-2-768x576.jpeg 768w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-2-230x173.jpeg 230w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-2-350x263.jpeg 350w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-2-480x360.jpeg 480w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-2-200x150.jpeg 200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c4af1a elementor-widget elementor-widget-spacer\" data-id=\"2c4af1a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cf17c74 elementor-widget elementor-widget-text-editor\" data-id=\"4cf17c74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Arajet, la l\u00ednea a\u00e9rea bandera de la Rep\u00fablica Dominicana realiz\u00f3 una consultor\u00eda de accesibilidad en colaboraci\u00f3n con Travelgali y la afamada Open Doors Organization (ODO) con la finalidad de ofrecer un servicio m\u00e1s incluyente y de mayor calidad a las personas con discapacidad.<\/p>\n<p>Esta colaboraci\u00f3n estrat\u00e9gica tiene como objetivo capacitar a su personal para la asistencia a usuarios de silla de ruedas y personas con movilidad reducida, reafirmando el compromiso de Arajet con la inclusi\u00f3n y accesibilidad en su experiencia de viaje.<\/p>\n<p>Un grupo de l\u00edderes representantes de los equipos de Servicio al Cliente y Operaciones de Arajet, recibieron una formaci\u00f3n especializada que les ha permitido obtener la certificaci\u00f3n como CROs (Customer Service Respresentatives with Disability Knowledge). Este personal est\u00e1 capacitado para gestionar desavenencias, garantizar el cumplimiento de regulaciones y ofrecer una atenci\u00f3n integral a los pasajeros con discapacidad.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43e91e1 elementor-widget elementor-widget-image\" data-id=\"43e91e1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"600\" src=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-1.jpeg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-1.jpeg 800w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-1-300x225.jpeg 300w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-1-768x576.jpeg 768w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-1-230x173.jpeg 230w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-1-350x263.jpeg 350w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-1-480x360.jpeg 480w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/04\/Arajet-capacitacion-lideres-Travelgali-y-Open-Doors-Organization-1-200x150.jpeg 200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2c2e8c elementor-widget elementor-widget-spacer\" data-id=\"b2c2e8c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffbb5b8 elementor-widget elementor-widget-text-editor\" data-id=\"ffbb5b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Seg\u00fan V\u00edctor Pacheco, CEO y fundador de Arajet, expres\u00f3 que con esta alianza y formaci\u00f3n tripartita <em>\u201cReafirmamos nuestro compromiso de brindar seguridad, comodidad y protecci\u00f3n a todos nuestros pasajeros, sin importar sus necesidades particulares. Este esfuerzo conjunto con Travelgali y Open Doors Organization, no solo mejora la calidad del servicio que ofrecemos, sino que tambi\u00e9n marca un paso importante en nuestra misi\u00f3n de brindarles a nuestros pasajeros un servicio de calidad mundial\u201d<\/em>.<\/p>\n<p>Durante la capacitaci\u00f3n te\u00f3rico-pr\u00e1ctica los expertos de Open Doors Organization y Travelgali evaluaron los procedimientos de atenci\u00f3n y embarque, para mejorar la experiencia de los pasajeros con movilidad reducida. Incluyendo t\u00e9cnicas de asistencia directa y protocolos de accesibilidad, buscando ofrecer una experiencia de viaje m\u00e1s segura y c\u00f3moda para todos los viajeros.<\/p>\n<p>Este esfuerzo no solo mejora la calidad del servicio de la aerol\u00ednea, sino que tambi\u00e9n refuerza la misi\u00f3n de Travegali y de Open Doors Organization de hacer que la industria tur\u00edstica sea m\u00e1s accesible para todos, que todas las personas con movilidad reducida puedan reservar su viaje y estad\u00eda conociendo las caracter\u00edsticas claves de accesibilidad y tomar una decisi\u00f3n informada.<\/p>\n<p><strong>Prensa Arajet<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7ead69 elementor-widget elementor-widget-spacer\" data-id=\"1c7ead69\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div 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elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c175fe6 elementor-widget elementor-widget-text-editor\" data-id=\"3c175fe6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><a style=\"color: white; font-size: 13px;\" href=\"https:\/\/www.aeroermo.com\/home\/\">HOME<\/a><br \/><a style=\"color: white; font-size: 13px;\" href=\"https:\/\/www.aeroermo.com\/home\/quienes-somos\">SOBRE NOSOTROS<\/a><br \/><a style=\"color: white; font-size: 13px;\" href=\"https:\/\/www.aeroermo.com\/home\/nuestras-ediciones\">EDICIONES<\/a><br \/><a style=\"color: white; font-size: 13px;\" href=\"https:\/\/www.aeroermo.com\/home\/eventos\/\">EVENTOS<\/a><br \/><a style=\"color: white; font-size: 13px;\" href=\"https:\/\/www.aeroermo.com\/home\/media-kit\">MEDIA 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data-id=\"b25460e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a2d1331 elementor-hidden-tablet elementor-hidden-phone elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1a2d1331\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">VISITA NUESTRAS REDES:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7cf453a2 elementor-section-content-top elementor-hidden-tablet 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