{"id":48013,"date":"2025-02-24T01:16:59","date_gmt":"2025-02-24T01:16:59","guid":{"rendered":"https:\/\/www.aeroermo.com\/home\/?p=48013"},"modified":"2025-02-24T01:29:05","modified_gmt":"2025-02-24T01:29:05","slug":"air-france-klm-se-asocia-con-amadeus-para-acelerar-la-transformacion-de-la-venta-minorista-moderna-de-las-aerolineas","status":"publish","type":"post","link":"https:\/\/www.aeroermo.com\/home\/air-france-klm-se-asocia-con-amadeus-para-acelerar-la-transformacion-de-la-venta-minorista-moderna-de-las-aerolineas\/","title":{"rendered":"Air France-KLM se asocia con Amadeus para acelerar la transformaci\u00f3n de la venta minorista moderna de las aerol\u00edneas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"48013\" class=\"elementor elementor-48013\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section 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menu-item-object-page menu-item-1714\"><a href=\"https:\/\/www.aeroermo.com\/home\/eventos\/\">Eventos<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-169\"><a href=\"https:\/\/www.aeroermo.com\/home\/contacto\/\">CONTACTO<\/a><\/li>\n<li class=\"menu-item wpmenucartli wpmenucart-display-standard menu-item menu-item-type-post_type menu-item-object-page\" id=\"wpmenucartli\"><a class=\"wpmenucart-contents empty-wpmenucart\" style=\"display:none\">&nbsp;<\/a><\/li><\/ul>\t\t<\/nav>\n\t<!--<\/div>-->\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33fa47e3 elementor-widget elementor-widget-spacer\" data-id=\"33fa47e3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34e2f4fa elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal\" data-id=\"34e2f4fa\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7eb63d2f\" data-id=\"7eb63d2f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c59d1b0 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2c59d1b0\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Air France-KLM se asocia con Amadeus para acelerar la transformaci\u00f3n de la venta minorista moderna de las aerol\u00edneas<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7428d94 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"7428d94\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/02\/AirFrance_KLM-Airbus.jpeg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/02\/AirFrance_KLM-Airbus.jpeg 1024w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/02\/AirFrance_KLM-Airbus-300x169.jpeg 300w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/02\/AirFrance_KLM-Airbus-768x432.jpeg 768w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/02\/AirFrance_KLM-Airbus-920x518.jpeg 920w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/02\/AirFrance_KLM-Airbus-230x129.jpeg 230w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/02\/AirFrance_KLM-Airbus-350x197.jpeg 350w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/02\/AirFrance_KLM-Airbus-480x270.jpeg 480w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2025\/02\/AirFrance_KLM-Airbus-200x113.jpeg 200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98a2047 elementor-widget elementor-widget-spacer\" data-id=\"98a2047\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f080557 elementor-widget elementor-widget-text-editor\" data-id=\"1f080557\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><ul>\n<li><strong><em>Air France-KLM ha seleccionado a Amadeus como su socio tecnol\u00f3gico para las capacidades nativas de pedidos. Con Nevio, la soluci\u00f3n de \u00faltima generaci\u00f3n de Amadeus, el Grupo pretende continuar con la transformaci\u00f3n m\u00e1s amplia de sus capacidades de venta al por menor.\u00a0<\/em><\/strong><\/li>\n<li><strong><em>Air France-KLM colaborar\u00e1 estrechamente con Amadeus para definir las necesidades de transformaci\u00f3n de la venta minorista moderna de las aerol\u00edneas.<\/em><\/strong><\/li>\n<li><strong><em>Los clientes se beneficiar\u00e1n de una experiencia excepcional de venta y servicio al por menor.<\/em><\/strong><\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f493d51 elementor-widget elementor-widget-text-editor\" data-id=\"f493d51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"color: #3366ff;\"><strong><a style=\"color: #3366ff;\" href=\"https:\/\/www.airfranceklm.com\/en\" target=\"_blank\" rel=\"noopener\">Air France-KLM<\/a><\/strong><\/span> y Amadeus han firmado un acuerdo hist\u00f3rico para llevar la venta minorista de las aerol\u00edneas a una nueva era a trav\u00e9s de\u00a0<span style=\"color: #3366ff;\"><strong><a style=\"color: #3366ff;\" href=\"https:\/\/amadeus.com\/es\/aerolineas\/productos\/nevio\" target=\"_blank\" rel=\"noopener\">Nevio<\/a><\/strong><\/span>\u00a0, la soluci\u00f3n de nueva generaci\u00f3n de Amadeus con capacidades nativas de Oferta-Pedido. En el centro de esta transformaci\u00f3n se encuentra la adopci\u00f3n del est\u00e1ndar IATA ONE Order, que elevar\u00e1 la experiencia del cliente para satisfacer las cambiantes necesidades de los consumidores, cada vez m\u00e1s entendidos del mundo digital.\u00a0<\/p>\n<p>En la actualidad, los clientes suelen tener que hacer malabarismos con varios documentos, como el registro de nombres de pasajeros (PNR), el billete electr\u00f3nico (ETK) y los documentos electr\u00f3nicos varios (EMDs) para cada reserva. El acuerdo con Amadeus, basado en los principios de la venta minorista moderna de las aerol\u00edneas, simplificar\u00e1 las operaciones y la experiencia del cliente al establecer una \u00fanica fuente de informaci\u00f3n optimizada &#8211; el pedido &#8211; de forma muy similar a c\u00f3mo funciona el comercio electr\u00f3nico en la actualidad.\u00a0<\/p>\n<p>La asociaci\u00f3n avanza en la ambici\u00f3n de Air France-KLM de actualizar sus sistemas existentes y pasar a un sistema nativo y moderno de oferta y pedido. Este proyecto plurianual ser\u00e1 orquestado por el programa MOON (Moving to Offer and Order Native) de Air France-KLM en estrecha colaboraci\u00f3n con Amadeus.<\/p>\n<h5><strong>Una experiencia de viaje fluida y personalizada \u00a0<\/strong><\/h5>\n<p>Con esta transformaci\u00f3n, los clientes de Air France-KLM se beneficiar\u00e1n de:<\/p>\n<ul>\n<li><strong>Un expediente de viaje unificado:<\/strong>\u00a0Los clientes dispondr\u00e1n de un \u00fanico pedido que contendr\u00e1 todos los datos de su viaje, incluidos los servicios prestados por terceros.<\/li>\n<\/ul>\n<ul>\n<li><strong>Servicios mejorados:<\/strong>\u00a0Los clientes podr\u00e1n modificar m\u00e1s f\u00e1cilmente sus viajes y servicios auxiliares.<\/li>\n<\/ul>\n<ul>\n<li><strong>Ofertas m\u00e1s personalizadas:<\/strong>\u00a0Los clientes se beneficiar\u00e1n de opciones m\u00e1s adaptadas que se ajusten mejor a sus preferencias y necesidades.<\/li>\n<\/ul>\n<p><em>&#8220;Nuestro paso a la Venta Minorista Moderna de Aerol\u00edneas es un pilar clave en nuestra estrategia comercial, como se refleja en nuestro amplio compromiso con el programa MOON. Al aprovechar el poder de los sistemas de venta minorista de \u00faltima generaci\u00f3n, continuaremos mejorando la experiencia del cliente. Esta alianza con Amadeus permitir\u00e1 a nuestros clientes hacer un seguimiento de la totalidad de su viaje en un \u00fanico pedido accesible, recibir ofertas m\u00e1s personalizadas que reflejen sus diversas necesidades y realizar m\u00e1s autoservicio. Estoy seguro de que podremos hacer realidad esta visi\u00f3n en los pr\u00f3ximos a\u00f1os en estrecha colaboraci\u00f3n con Amadeus, un socio tecnol\u00f3gico en el que llevamos confiando desde hace mucho tiempo.&#8221; <\/em>Angus Clarke, Executive Vice President and Chief Commercial Officer,\u00a0Air France-KLM Group<\/p>\n<p><em>&#8220;Las transiciones de sistemas de esta magnitud s\u00f3lo ocurren con cierta frecuencia, y estoy encantado de embarcarme en este viaje con Amadeus, el equipo de MOON y toda la organizaci\u00f3n inform\u00e1tica de AFKL. Esta transformaci\u00f3n no s\u00f3lo nos proporcionar\u00e1 un sistema de gesti\u00f3n de pedidos de primera clase, sino que tambi\u00e9n simplificar\u00e1 nuestro ecosistema tecnol\u00f3gico mediante la eliminaci\u00f3n progresiva de varias aplicaciones heredadas. Esto proporcionar\u00e1 al Grupo una base t\u00e9cnica moderna y flexible que aportar\u00e1 valor en los pr\u00f3ximos a\u00f1os.&#8221; <\/em>Pierre Olivier Bandet, Executive Vice President,\u00a0Air France-KLM Information Systems<\/p>\n<p><em>&#8220;Amadeus Nevio se ha dise\u00f1ado espec\u00edficamente para ofrecer una flexibilidad excepcional, lo que permite a Air France\u2011KLM seleccionar los m\u00f3dulos que se ajusten a sus necesidades \u00fanicas, creando un ajuste perfecto para sus operaciones. El acuerdo ilustra nuestro compromiso continuo de apoyar la transformaci\u00f3n del sector y nuestra dedicaci\u00f3n a impulsar activamente este cambio. Este es el futuro de la venta minorista centrada en el cliente.&#8221; <\/em>Decius Valmorbida, President of Travel,\u00a0Amadeus<\/p>\n<p><em>&#8220;Nos complace dar la bienvenida a Air France\u2011KLM como el cliente m\u00e1s reciente en adherirse a Amadeus Nevio. Esta nueva generaci\u00f3n de tecnolog\u00eda para aerol\u00edneas ayuda a \u00e9stas a ofrecer a sus clientes la mejor experiencia de venta al por menor posible, en todas sus operaciones y en todos los puntos de contacto. Estamos decididos a apoyar a Air France\u2011KLM en su transformaci\u00f3n de la venta minorista y a acelerar el paso del sector hacia una venta al por menor centrada en el cliente.&#8221; <\/em>Maher Koubaa, Executive Vice President Travel Unit and Managing Director EMEA,\u00a0Amadeus<\/p>\n<p><strong>Prensa Amadeus<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ad5847c elementor-widget elementor-widget-spacer\" data-id=\"1ad5847c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-25666eb 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data-id=\"61494bbc\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20900c86 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"20900c86\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Cont\u00e1ctanos:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-11309205 elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"11309205\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-59f533b1\" data-id=\"59f533b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1061fe38 elementor-widget elementor-widget-text-editor\" data-id=\"1061fe38\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Calle 24B #74-27,<br \/><span style=\"color: #0095d9;\">Bogot\u00e1 \u2013 Colombia<br \/>Tel\u00e9fono:<\/span><br \/>+57 601 5213937<br \/><span style=\"color: #0095d9;\">M\u00f3vil:<\/span><br \/><span class=\"selectable-text copyable-text\">+57 (322) 4548248<\/span><span class=\"selectable-text copyable-text\"> \/ USA: <\/span><span class=\"selectable-text copyable-text\">+1 305 7717007<\/span><br \/>Email: info<span style=\"color: #0095d9;\">@<\/span>AeroErmo.com<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-18ee7c5c\" data-id=\"18ee7c5c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22da5ff6 elementor-widget elementor-widget-spacer\" data-id=\"22da5ff6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ecbf525 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3ecbf525\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">men\u00fa:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6a6a5d8c elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"6a6a5d8c\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6d8215e4\" data-id=\"6d8215e4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72faa9a7 elementor-widget elementor-widget-text-editor\" data-id=\"72faa9a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div 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elementor-element elementor-element-3bee394a elementor-section-content-top elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"3bee394a\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-754e46c\" data-id=\"754e46c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26b94eb3 elementor-hidden-tablet elementor-hidden-phone elementor-invisible elementor-widget 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