{"id":44905,"date":"2024-11-14T03:33:41","date_gmt":"2024-11-14T03:33:41","guid":{"rendered":"https:\/\/www.aeroermo.com\/home\/?p=44905"},"modified":"2024-11-14T03:33:56","modified_gmt":"2024-11-14T03:33:56","slug":"iberia-recibe-el-premio-5-estrellas-de-apex-por-su-servicio-al-cliente","status":"publish","type":"post","link":"https:\/\/www.aeroermo.com\/home\/iberia-recibe-el-premio-5-estrellas-de-apex-por-su-servicio-al-cliente\/","title":{"rendered":"Iberia recibe el premio 5 estrellas de APEX por su servicio al cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"44905\" class=\"elementor elementor-44905\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d3ba911 elementor-section-boxed elementor-section-height-default elementor-section-height-default 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class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Iberia recibe el premio 5 estrellas de APEX por su servicio al cliente<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-185a61de elementor-invisible elementor-widget elementor-widget-image\" data-id=\"185a61de\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"1024\" height=\"683\" src=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX-1024x683.jpg 1024w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX-300x200.jpg 300w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX-768x512.jpg 768w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX-1536x1025.jpg 1536w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX-920x614.jpg 920w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX-230x153.jpg 230w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX-350x233.jpg 350w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX-480x320.jpg 480w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX-200x133.jpg 200w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2024\/11\/IBERIA-APEX.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-533147b elementor-widget elementor-widget-spacer\" data-id=\"533147b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19365db7 elementor-widget elementor-widget-text-editor\" data-id=\"19365db7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><ul>\n<li><strong><em>Se analizan m\u00e1s de un mill\u00f3n de opiniones de clientes de casi 600 aerol\u00edneas mundiales <\/em><\/strong><\/li>\n<li><strong><em>Reconocen la excelencia al servicio ofrecido a los clientes<\/em><\/strong><\/li>\n<li><strong><em>Se eval\u00faan aspectos como la comodidad de las butacas, la comida a bordo, la conexi\u00f3n WiFi o las salas VIP<\/em><\/strong><\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8689334 elementor-widget elementor-widget-text-editor\" data-id=\"8689334\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Iberia ha sido galardonada con el prestigioso premio APEX Five Stars Global Airline 2025 como reconocimiento a la excelencia del servicio ofrecido a los clientes. Este premio est\u00e1 concedido por la Airline Passenger Experience Association, una de las organizaciones de aviaci\u00f3n m\u00e1s prestigiosas del mundo, encargada de evaluar la calidad del servicio al pasajero en las compa\u00f1\u00edas de todo el mundo.<\/p>\n<p>Para ello, se tienen en cuenta aspectos claves de la experiencia de viaje, que abarcan desde la comodidad de los asientos, el servicio ofrecido en cabina, la comida, el sistema de entretenimiento a bordo, la disponibilidad de WiFi o las salas VIP.<\/p>\n<p>Los Premios APEX Five Stars Global Airlines son los \u00fanicos galardones mundiales basados en las opiniones reales de los pasajeros. Cada a\u00f1o, APEX recopila y analiza las rese\u00f1as de m\u00e1s de un mill\u00f3n de vuelos de casi 600 aerol\u00edneas de todo el mundo. Esos datos son verificados minuciosamente por auditores externos que confirman la autenticidad de las rese\u00f1as, garantizando la fiabilidad de la informaci\u00f3n. Con esos datos se conceden estos galardones, otorgando las cinco estrellas a un grupo reducido de tan solo 40 aerol\u00edneas.<\/p>\n<p>\u201c<em>Es un honor para Iberia recibir este reconocimiento que refleja nuestro compromiso por ofrecer un servicio de calidad y consistente, 365 d\u00edas al a\u00f1o y en todos nuestros vuelos y escalas. Las 5 estrellas de APEX nos motivan a seguir trabajando para que nuestros clientes vivan experiencias \u00fanicas y memorables, logrando as\u00ed que nos elijan una y otra vez<\/em>\u201d, asegura <strong>Cecilia Garc\u00eda-Conde, Senior Manager Digital Customer Experience de Iberia.<\/strong><\/p>\n<p>En esta edici\u00f3n, los criterios de calificaci\u00f3n para alcanzar las cinco estrellas se han elevado significativamente, limitando a\u00fan m\u00e1s el n\u00famero de aerol\u00edneas que logran este reconocimiento. Este premio refleja el esfuerzo continuo de Iberia por posicionarse entre las mejores aerol\u00edneas del mundo en experiencia y satisfacci\u00f3n del cliente.<\/p>\n<p><strong>Prensa Iberia<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26abcc11 elementor-widget elementor-widget-spacer\" data-id=\"26abcc11\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-6a16c536 elementor-section-stretched footerpagina animated-fast elementor-section-boxed elementor-section-height-default 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\/><span style=\"color: #0095d9;\">M\u00f3vil:<\/span><br \/><span class=\"selectable-text copyable-text\">+57 (322) 4548248<\/span><span class=\"selectable-text copyable-text\"> \/ USA: <\/span><span class=\"selectable-text copyable-text\">+1 305 7717007<\/span><br \/>Email: info<span style=\"color: #0095d9;\">@<\/span>AeroErmo.com<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-30b2a06\" data-id=\"30b2a06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b4b425c elementor-widget elementor-widget-spacer\" data-id=\"1b4b425c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1687385 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1687385\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">men\u00fa:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5fb53a66 elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" 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elementor-element elementor-element-2bcb839c elementor-section-content-top elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"2bcb839c\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-433a089e\" data-id=\"433a089e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-622a5319 elementor-hidden-tablet elementor-hidden-phone elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"622a5319\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">VISITA NUESTRAS REDES:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2a12a16a elementor-section-content-top elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"2a12a16a\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div 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