{"id":35932,"date":"2024-01-03T12:55:46","date_gmt":"2024-01-03T12:55:46","guid":{"rendered":"https:\/\/www.aeroermo.com\/home\/?p=35932"},"modified":"2024-01-03T14:31:28","modified_gmt":"2024-01-03T14:31:28","slug":"avianca-es-reconocida-como-la-aerolinea-mas-puntual-del-mundo-en-2023","status":"publish","type":"post","link":"https:\/\/www.aeroermo.com\/home\/avianca-es-reconocida-como-la-aerolinea-mas-puntual-del-mundo-en-2023\/","title":{"rendered":"Avianca es reconocida como la aerol\u00ednea m\u00e1s puntual del mundo en 2023"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"35932\" class=\"elementor elementor-35932\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f3fca35 elementor-section-boxed elementor-section-height-default 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elementor-element-12793664 elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal\" data-id=\"12793664\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-12042916\" data-id=\"12042916\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c68b8b8 elementor-widget elementor-widget-heading\" data-id=\"c68b8b8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Seg\u00fan Cirium, firma global de datos de aviaci\u00f3n:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7057ecf2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7057ecf2\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avianca es reconocida como la aerol\u00ednea m\u00e1s puntual del mundo en 2023<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b909cc1 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"2b909cc1\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img width=\"1024\" height=\"682\" src=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3-1024x682.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3-1024x682.jpg 1024w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3-300x200.jpg 300w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3-768x512.jpg 768w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3-1536x1023.jpg 1536w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3-920x613.jpg 920w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3-230x153.jpg 230w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3-350x233.jpg 350w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3-480x320.jpg 480w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3-200x133.jpg 200w, https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/2023\/11\/Avianca-nueva-imagen-2023-3.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e7b0c0 elementor-widget elementor-widget-spacer\" data-id=\"1e7b0c0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6daa5f21 elementor-widget elementor-widget-text-editor\" data-id=\"6daa5f21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><ul>\n<li><strong><em>Este hito fue alcanzado gracias al trabajo y dedicaci\u00f3n de las m\u00e1s de 14.000 personas que conforman el equipo de la aerol\u00ednea, as\u00ed como al apoyo de proveedores, aliados y autoridades del sector.<\/em><\/strong><\/li>\n<li><strong><em>Durante 2023, Avianca tuvo un indicador de puntualidad de 85,73%, m\u00e1s de dos puntos por encima del resultado de 2022.<\/em><\/strong><\/li>\n<li><strong><em>Esta es la primera vez que una aerol\u00ednea en Colombia alcanza esta posici\u00f3n.<\/em><\/strong><\/li>\n<li><strong><em>Cirium es una de las empresas m\u00e1s reconocidas y mejor reputadas a nivel mundial en temas relacionados con el an\u00e1lisis de datos del sector aeron\u00e1utico.<\/em><\/strong><\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60987cb elementor-widget elementor-widget-text-editor\" data-id=\"60987cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Avianca fue reconocida como la aerol\u00ednea m\u00e1s puntual del mundo en 2023 por el ranking de Cirium. Dicha categor\u00eda mide a las l\u00edneas a\u00e9reas que tienen operaciones diarias en al menos tres regiones.<\/p>\n<p>Este hito se logr\u00f3 gracias al trabajo y dedicaci\u00f3n de las m\u00e1s de 14.000 personas que hacen parte del equipo Avianca y al apoyo y trabajo coordinado con aliados, proveedores y autoridades de los distintos pa\u00edses en donde la compa\u00f1\u00eda opera.<\/p>\n<p>Durante 2023, la aerol\u00ednea mantuvo en promedio un \u00edndice de puntualidad (OTP, por las siglas en ingl\u00e9s de On-Time Performance) de 85,73%, en los 213.039 vuelos medidos por Cirium, en su red de 75 destinos en 25 pa\u00edses de Am\u00e9rica y Europa.<\/p>\n<p>Esta es la primera vez que una aerol\u00ednea colombiana se posiciona como la m\u00e1s puntual del mundo, liderando el ranking global por delante de otras l\u00edneas a\u00e9reas como Qatar Airways, Delta Air Lines, Iberia, LATAM Airlines y American Airlines, entre muchas otras.<\/p>\n<p>La compa\u00f1\u00eda logr\u00f3 este resultado en el marco de su transformaci\u00f3n del modelo de negocio y luego de poner en marcha varios planes de mejora como: enfoque en indicadores operativos en tiempo real, dise\u00f1o colaborativo de red, mejora de capacidades del centro de control y mejor coordinaci\u00f3n entre equipos, entre otros.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1a8832 elementor-widget elementor-widget-image\" data-id=\"a1a8832\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/elementor\/thumbs\/Avianca-ranking-Cirium-2023--qhrmut193qz2sxr9nx428dgknlnn41fdm2ev1g8c9o.jpg\" title=\"Avianca ranking Cirium 2023\" alt=\"Avianca ranking Cirium 2023\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-730f6ed elementor-widget elementor-widget-heading\" data-id=\"730f6ed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-small\">Ranking OTP (On Time Performance) Cirium 2023<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4138373 elementor-widget elementor-widget-spacer\" data-id=\"4138373\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-115cdd8 elementor-widget elementor-widget-text-editor\" data-id=\"115cdd8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><em>\u201cEstar por delante de aerol\u00edneas de talla mundial es un hito que pone a Colombia como un referente de la industria. Ser la aerol\u00ednea m\u00e1s puntual es un logro enorme de las m\u00e1s de 14.000 personas que hacen parte de nuestro equipo y que est\u00e1n comprometidas con conectar a Am\u00e9rica Latina con el mundo. Su trabajo, su enfoque incansable en el cliente y la coordinaci\u00f3n con aliados, proveedores y autoridades nos han permitido alcanzar un resultado excepcional que se traduce en un servicio a tiempo, seguro y con maleta en destino, para nuestros clientes\u201d<\/em>, se\u00f1al\u00f3 Frederico Pedreira, CEO de Avianca.<\/p>\n<p>Avianca logr\u00f3 consolidar su posici\u00f3n como l\u00edder en puntualidad en 2023, tras ocupar la sexta posici\u00f3n en el ranking global de Cirium en 2022, con un OTP del 83,48%. Durante 2023, Avianca ocup\u00f3 el primer puesto en los meses de mayo, junio, agosto y septiembre y estuvo en el top 5, de forma consecutiva, entre febrero y octubre.<\/p>\n<p>Hay que destacar que este resultado se ha alcanzado en un a\u00f1o en el que Avianca aument\u00f3 su n\u00famero de rutas, al pasar de 129 en 2022 a 147 en 2023, cerrando el a\u00f1o con cerca de 32.3 millones de pasajeros transportados. Adem\u00e1s, la l\u00ednea a\u00e9rea mejor\u00f3 considerablemente su indicador de incidentes con maletas al pasar de 2,24 incidentes por cada 1.000 viajeros en 2022 a 1,58 en 2023. Esto sumado a la reducci\u00f3n del tiempo promedio de respuesta en los canales de atenci\u00f3n, que en 2023 lleg\u00f3 a menos de 2 minutos, y una resoluci\u00f3n de solicitudes del 97% en un primer contacto.<\/p>\n<p><strong>Prensa Avianca<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14886c87 elementor-widget elementor-widget-spacer\" data-id=\"14886c87\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-3472f10d elementor-section-stretched footerpagina animated-fast elementor-section-boxed 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data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-394cba22 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"394cba22\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Cont\u00e1ctanos:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4552978f elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"4552978f\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-303da3b3\" data-id=\"303da3b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-720e546 elementor-widget elementor-widget-text-editor\" data-id=\"720e546\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Calle 24B #74-27,<br \/><span style=\"color: #0095d9;\">Bogot\u00e1 \u2013 Colombia<br 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elementor-element elementor-element-6baf0a1d elementor-section-content-top elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"6baf0a1d\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-751e9f9f\" data-id=\"751e9f9f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-29ba07b1 elementor-hidden-tablet elementor-hidden-phone elementor-invisible elementor-widget 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