{"id":30309,"date":"2022-09-27T21:28:44","date_gmt":"2022-09-27T21:28:44","guid":{"rendered":"https:\/\/www.aeroermo.com\/home\/?p=30309"},"modified":"2022-09-27T21:28:53","modified_gmt":"2022-09-27T21:28:53","slug":"modalis-infrastructure-partners-lanza-airportcx-para-mejorar-la-experiencia-del-cliente-en-el-aeropuerto","status":"publish","type":"post","link":"https:\/\/www.aeroermo.com\/home\/modalis-infrastructure-partners-lanza-airportcx-para-mejorar-la-experiencia-del-cliente-en-el-aeropuerto\/","title":{"rendered":"Modalis Infrastructure Partners lanza airportCX para mejorar la experiencia del cliente en el aeropuerto"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"30309\" class=\"elementor elementor-30309\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element 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class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Modalis Infrastructure Partners lanza airportCX para mejorar la experiencia del cliente en el aeropuerto<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ca2a65e elementor-invisible elementor-widget elementor-widget-image\" data-id=\"3ca2a65e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img src=\"https:\/\/www.aeroermo.com\/home\/wp-content\/uploads\/elementor\/thumbs\/Logo-airportCX-by-Modalis-pvebdznpny8kvjtto6j0nxubva1tx184aphtu1jwe0.jpg\" title=\"Logo airportCX by Modalis\" alt=\"Logo airportCX by Modalis\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-749b1b9 elementor-widget elementor-widget-spacer\" data-id=\"749b1b9\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e6fbb1 elementor-widget elementor-widget-text-editor\" data-id=\"3e6fbb1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><h5 style=\"text-align: center;\"><strong><em>El enfoque personalizable apunta a la experiencia del cliente del aeropuerto para la lealtad, la retenci\u00f3n de clientes y el crecimiento de los ingresos<\/em><\/strong><\/h5><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-608a8153 elementor-widget elementor-widget-text-editor\" data-id=\"608a8153\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Modalis Infrastructure Partners, una firma global de servicios profesionales y de asesor\u00eda de inversiones estrat\u00e9gicas para la industria aeroportuaria con experiencia en m\u00e1s de 100 pa\u00edses, ha lanzado airportCX by Modalis, un servicio centrado en la experiencia del cliente que ayuda a los aeropuertos a aprovechar al m\u00e1ximo la diferencia que puede marcar una experiencia estelar del cliente. airportCX ofrece un conjunto de servicios y soluciones de espectro completo, desarrollado para alinear los objetivos organizacionales, identificar y llenar los vac\u00edos con estrategias y procesos probados, medir el \u00e9xito y corregir el rumbo seg\u00fan sea necesario. airportCX es complementario al conjunto de servicios integrados de Modalis, en particular a airportQM, que se especializa en la gesti\u00f3n de la calidad y el rendimiento operativo de los aeropuertos.<\/p>\n<p>El equipo de expertos de Modalis trabaja con cada aeropuerto para determinar sus objetivos y recursos, y crea un programa a medida dise\u00f1ado para satisfacer las necesidades e impulsar resultados positivos. Desde diagn\u00f3sticos y recomendaciones sobre qu\u00e9 priorizar hasta atraer a las partes interesadas en el viaje y crear una hoja de ruta para la mejora continua, airportCX act\u00faa como un modelo para impulsar experiencias positivas.<\/p>\n<p><em>\u201cDesde una mayor lealtad y retenci\u00f3n de clientes hasta la creaci\u00f3n de defensores de la marca y el aumento de los ingresos, airportCX ha sido creado desde cero por un equipo de veteranos de la industria para generar resultados para sus clientes y su organizaci\u00f3n aeroportuaria\u201d<\/em>, dice Curtis Grad, director ejecutivo y socio fundador de Modalis. <em>\u201cLo que es m\u00e1s importante, airportCX puede adaptarse a las necesidades de cualquier aeropuerto, ya sea que reci\u00e9n est\u00e9 comenzando su viaje de experiencia del cliente o buscando perfeccionar un programa ya bien desarrollado\u201d<\/em>.<\/p>\n<p><em>\u201cEstamos encantados de agregar airportCX a nuestro conjunto de servicios Modalis\u201d<\/em>, dice Fernando L\u00f3pez Calleja, socio de Modalis y director general de airportQM. <em>\u201cEn medio de la recuperaci\u00f3n de la pandemia global de COVID-19, estamos viendo cambios notables en las necesidades y expectativas de los pasajeros, y creemos que un enfoque dedicado en la experiencia del cliente del aeropuerto ser\u00e1 invaluable para nuestros clientes del aeropuerto\u201d<\/em>.<\/p>\n<p>airportCX es parte de un conjunto de servicios ofrecidos por Modalis que abarcan servicios de asesoramiento estrat\u00e9gico, inteligencia comercial, gesti\u00f3n de calidad y seguridad, preparaci\u00f3n operativa y b\u00fasqueda de talento.<\/p>\n<h5><strong>Acerca de Modalis Infrastructure Partners<\/strong><\/h5>\n<p>Modalis Infrastructure Partners Inc. es una empresa de servicios profesionales y de asesor\u00eda de inversiones estrat\u00e9gicas que se especializa en la privatizaci\u00f3n, inversi\u00f3n, desarrollo y operaciones de infraestructura de transporte internacional. Modalis y su red internacional altamente experimentada de profesionales de la industria tienen una amplia trayectoria de \u00e9xito en proyectos y entornos operativos desafiantes y din\u00e1micos, con experiencia colectiva que abarca seis continentes y brindan liderazgo estrat\u00e9gico en el ciclo de vida completo de las inversiones en infraestructura de transporte. Modalis proporciona recursos flexibles y escalables con una amplia gama de conjuntos de habilidades y experiencia profesional que se pueden implementar r\u00e1pidamente para asignaciones a corto, mediano y \/ o largo plazo, brindando experiencia en el mundo real y una vista de 360 grados de proyectos individuales, con conocimientos desde perspectivas diversas y, a menudo, contrapuestas.<\/p>\n<h5><strong>Acerca de Modalis airportQM<\/strong><\/h5>\n<p>airportQM es una empresa de servicios profesionales que brinda servicios de consultor\u00eda especializada para aeropuertos y la industria de la aviaci\u00f3n, a trav\u00e9s de auditor\u00eda y evaluaci\u00f3n, cumplimiento normativo, servicios de asesoramiento, preparaci\u00f3n operativa y transferencia de aeropuertos, y excelencia en la experiencia del cliente.<\/p>\n<p><strong>Prensa Modalis Infrastructure Partners<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d3e4759 elementor-widget elementor-widget-spacer\" data-id=\"7d3e4759\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-419a84a2 elementor-section-stretched footerpagina animated-fast elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"419a84a2\" data-element_type=\"section\" id=\"footerpagina\" 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class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7baca6f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7baca6f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Cont\u00e1ctanos:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cf70abe elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"cf70abe\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7ab71171\" data-id=\"7ab71171\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c25f8b1 elementor-widget elementor-widget-text-editor\" data-id=\"1c25f8b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Calle 24B #74-27,<br \/><span style=\"color: #0095d9;\">Bogot\u00e1 \u2013 Colombia<br \/>Tel\u00e9fono:<\/span><br \/>+57 1 4672353<br \/><span style=\"color: #0095d9;\">M\u00f3vil:<\/span><br \/>311 5104038 \/ USA: +1 305 7717007<br \/>Email: info<span style=\"color: #0095d9;\">@<\/span>AeroErmo.com<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-7e0ce706\" data-id=\"7e0ce706\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68d2bc4 elementor-widget elementor-widget-spacer\" data-id=\"68d2bc4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e11957d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1e11957d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">men\u00fa:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-57b34860 elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"57b34860\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-112a3b98\" data-id=\"112a3b98\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34cbd3da elementor-widget elementor-widget-text-editor\" data-id=\"34cbd3da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><a style=\"color: white; font-size: 13px;\" href=\"https:\/\/www.aeroermo.com\/home\/\">HOME<\/a><br \/><a style=\"color: white; font-size: 13px;\" href=\"https:\/\/www.aeroermo.com\/home\/quienes-somos\">SOBRE NOSOTROS<\/a><br \/><a style=\"color: white; font-size: 13px;\" href=\"https:\/\/www.aeroermo.com\/home\/nuestras-ediciones\">EDICIONES<\/a><br \/><a style=\"color: 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elementor-size-default\">VISITA NUESTRAS REDES:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-635f86b5 elementor-section-content-top elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default stylepress-section-color-normal elementor-invisible\" data-id=\"635f86b5\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;bounceIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-5afe0ed2\" data-id=\"5afe0ed2\" data-element_type=\"column\">\n\t\t\t<div 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elementor-clearfix\"><p style=\"font-size: 13px;\">Dise\u00f1ado y digramado por<a style=\"color: #00a0e5;\" href=\"http:\/\/www.clovergraf.com\/\" target=\"_blank\" rel=\"noopener\">\u00a0www.clovergraf.com <\/a> todos los derechos reservados<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HOME SOBRE NOSOTROS EDICIONES NOTICIAS Eventos CONTACTO &nbsp; HOME SOBRE NOSOTROS EDICIONES [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":30311,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_canvas","format":"standard","meta":[],"categories":[35],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v14.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Modalis Infrastructure Partners 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